Telbie answers your calls 24/7, books the appointment and sends you the details while you're on the tools.
A 15-minute chat, and we set everything up with you. Cancel anytime.
Incoming call
07700 900123
Telbie answered
Booking an appointment…
Appointment confirmed
Tue 14:30 · boiler service
Hartley Plumbing & Heating
Good morning, Dan
Calls today
12
Answered by Telbie
11
Leads captured
5
Time saved
94m
Tradespeople miss as many as 1 in 4 calls. Every missed call is a job that goes to the next name on Google.
Keep your number. Divert to Telbie all the time, when you're busy, or just out of hours.
It greets callers by your business name, answers questions, books jobs and takes messages.
Every call lands in your portal with a full transcript and next step, plus a text and email.
Three demo calls, start to finish. The callers are played by us; everything Telbie says is its real voice, unscripted.
Saturday cut and colour
10:15Caller: Oh hiya, have you got anything Saturday for a cut and colour?
Telbie: Let me have a look for you, so Saturday's filling up but I've got half nine or just after eleven.
Caller: Ooh half nine's a bit early for me to be honest.
Telbie: Eleven it is then, is that a full head of colour or just the roots?
Burst pipe, gone eleven at night
22:41Caller: Yeah hi, is that the out of hours number? I've got water coming through my kitchen ceiling.
Telbie: Oh no, right, first things first, have you got a stopcock you can turn off? It's usually under the kitchen sink.
Caller: Hang on, yeah I've got it, that's off now but it's still coming down.
Telbie: That'll be what's already sat up in the ceiling so it should ease off, I'm getting Mark out to you tonight, can I take the address?
Supplier ringing for the boss
13:02Caller: Is Mark there?
Telbie: He's out on a job at the minute, can I take a message?
Caller: Yeah it's Dave at the merchant, his decking's come in so just tell him it's here.
Telbie: Will do, Dave at the merchant and the decking's in, does he need to ring you back?
Every call answered in a couple of rings, including evenings, weekends and bank holidays.
Telbie offers real slots from your diary and confirms the booking before the caller hangs up.
Name, number, job and address taken on every enquiry, saved as a lead you can action later.
Genuine emergencies are flagged and sent to you instantly. Everything else waits politely.
Calm, natural voices with UK accents. No robotic pauses, no talking over callers.
A plain-English summary of every call in your inbox before you're back in the van.
Book a 15-minute call and we'll set your receptionist up with you, give you your Telbie number and start your trial.
Book a call to start your trialYes. You keep your existing number and simply divert calls to your Telbie number: all the time, only when you're busy, or only out of hours. You control the divert from your own phone and can switch it off whenever you like.
You set your opening hours in the portal. During hours, Telbie books jobs and captures enquiries as normal. Out of hours, it takes messages, and genuine emergencies are flagged to you straight away so you can decide whether to pick up.
No. Telbie uses natural British voices with normal pacing, and it never talks over callers. Every call is transcribed word for word, so you can read exactly how it handled things and change the voice or greeting any time.
It never bluffs. If a question is beyond what you've told it, Telbie takes a message and flags the call for you, or transfers the caller to your mobile if you've switched transfers on.
About ten minutes. Answer a few questions about your business, pick a voice, and divert your calls to your new Telbie number. There's no hardware and nothing to install.